Frequently Asked Questions

Yes, The Cypress is a pet-friendly apartment community in Greensboro, NC that welcomes both cats and dogs. Our pet-friendly policies and spacious floor plans make The Cypress a great choice for renters searching for pet-friendly apartments in Greensboro.

Our community features a variety of 1-, 2-, and 3-bedroom apartments, giving renters multiple floor plan options to choose from. These thoughtfully designed layouts offer spacious living areas, modern finishes, and the flexibility residents look for when searching for apartments in the area.

You can tour the community in person by visiting our leasing office during business hours. Our team provides guided, in-person tours so you can experience the amenities, floor plans, and overall atmosphere of the community firsthand.

You can easily apply for an apartment online by visiting our website and submitting the application through our applicant portal. The online process allows you to choose your floor plan, upload documents, and complete everything conveniently.

To apply for an apartment, you’ll need a valid government-issued ID (driver’s license or passport) and proof of your last two months of current income.

Yes, renter’s insurance is required for all residents and must remain active for the entire lease period.

No, The Cypress does not participate in affordable housing

Yes, there are move-in and application fees. Each applicant pays a $65 application fee, along with a $175 admin fee, and both are due at the time of application.

No, our community does not provide move-in assistance or third-party move-in services.

No, short-term leasing is not available at this community. Our minimum lease term is 9 months.

No, utilities are not included. All utility accounts and monthly utility costs are handled separately by the resident.

You can pay your rent using our secure online resident portal. The portal makes it easy to manage monthly rent payments and access your account anytime.

The security deposit refund is generally issued within an estimated 30 days after move-out, once all charges and inspections have been finalized.

Yes, the community offers on-site parking for residents, and there is no parking fee required.

No, there are no EV charging stations available at the community.

No, a pet deposit is not required. However, there is a recurring monthly pet rent of $25 per pet, with a maximum of 2 pets allowed per apartment.

The community does have restricted breeds; however, there is no size limit for pets.

We provide an on-site Bark Park, giving pets a dedicated area for outdoor activity, exercise, and socialization.

Residents at Cypress enjoy access to a 24-hour fitness center, dedicated social area, outdoor playground, refreshing swimming pool, and a business center designed for work-from-home convenience.

Yes, all floor plans at The Cypress feature an in-unit washer and dryer for added convenience and everyday comfort.

No, there is currently no on-site bike storage available for residents.

All packages are delivered straight to the resident’s door, making the delivery process simple and hassle-free.

No, the community does not offer furnished apartment options.

Yes, we offer monthly resident events designed to build community, create connections, and enhance the living experience.

Yes, quiet hours are in place from 10 PM to 7 AM each day to support a calm and comfortable living experience for all residents.

Noise complaints can be reported by emailing, calling, or visiting the front office. For severe disturbances, residents may also contact the local non-emergency police line.

The community maintains a no-smoking policy inside all apartment homes.

Cypress is conveniently located near Piedmont Triad International Airport (PTI), the closest airport for travel.

The area around the community offers easy access to shopping centers, restaurants, and gas stations, along with quick proximity to Topgolf, Celebration Station, Main Event, and a nearby skating rink for fun local activities.

The community is located within the school zone for Jefferson Elementary, Guilford Middle School, and Western Guilford High School.

The community is served by the Greensboro Transit Agency (GTA) City Bus, offering convenient public transit access.

Lease renewals are completed online through the resident portal for quick and easy access.

Subleasing is not allowed at this community, and residents must remain the sole occupants listed on their lease agreement.

To break your lease, you’ll need to submit a 60-day written notice and pay a lease-break fee equal to two months’ rent as part of the early termination process.

To move out, residents are required to submit a 60-day written notice to the office before their intended move-out date.

To move out, submit a 60-day written notice. About three weeks before your move-out date, the office will schedule a move-out inspection.

The preferred way to submit maintenance requests is through the resident portal, but residents may also contact the office by email, phone, or in person.